Common questions and support documentation


Getting Started

Getting Started guides for Trainers, Training Companies, and Certification Brands

13 articles

Frequently Asked Questions

Short answers to the most frequent questions

9 articles

Event Configuration

Event dashboard, creating and managing events

31 articles

Attendees & Contacts

Managing attendees and contacts

14 articles

Evaluation & Registration Forms

Configuring registration and evaluation forms

7 articles

Evaluations & Ratings

Evaluation statuses and automated approval of evaluations

9 articles

Emails & Notifications

Configuring automated and manual emails, evaluation requests, custom sending domain

13 articles

Licensed Event Fees

Collecting fees for licensed events and managing Invoices

7 articles


Generating certificates and creating templates for them

5 articles


Managing licenses and subscription periods

16 articles

Settings for Certification Brands

Obligatory evaluation, learning modules, material language, event type, etc.

11 articles

Team Management

Articles about brand coordinators, managers, and trainer assistants

3 articles

Trainer Profile

Signature, billing address, categories, etc.

10 articles

Login Settings

Managing login information for WSB account

2 articles


Integrating Slack, Zapier, MailChimp, API keys, Google Analytics

7 articles

Website Integration

Get started

6 articles

Use Cases

7 articles