Common questions and support documentation


Getting Started

Getting Started guides for Trainers, Training Companies, and Certification Brands

13 articles

Frequently Asked Questions

Short answers to the most frequent questions

5 articles

Event Configuration

Event dashboard, creating and managing events

28 articles

Attendees & Contacts

Managing attendees and contacts

12 articles

Evaluation & Registration Forms

Configuring registration and evaluation forms

7 articles

Evaluations & Ratings

Evaluation statuses and automated approval of evaluations

8 articles

Emails & Notifications

Configuring automated and manual emails, evaluation requests, custom sending domain

11 articles

Licensed Event Fees

Collecting fees for licensed events and managing Invoices

5 articles


Generating certificates and creating templates for them

5 articles


Managing licenses and subscription periods

7 articles

Settings for Certification Brands

Obligatory evaluation, learning modules, material language, event type, etc.

11 articles

Team Management & Collaboration

Articles about brand coordinators, trainer assistants, and event's collaborators

7 articles

Trainer Profile

Signature, billing address, categories, etc.

6 articles

User Settings

Managing login information for WSB account

1 article


Integrating Slack, Zapier, MailChimp, API keys, Google Analytics

7 articles

Website Integration

Get started

6 articles

Use Cases

4 articles