Frequently Asked Questions
Short answers to the most frequent questions
- How can I add badges to my account if I am a trainer?
- Can I send evaluation requests manually and not on predefined dates?
- I cannot find a certain event type when creating an event. How do I add one?
- My license has expired and my trainer’s account is no longer active. What should I do?
- Where can I find and copy evaluation links to send to attendees
- I generated certificates with incorrect information. How can I send new ones?
- Can I change default texts in the automated emails?
- My events disappeared from the schedule after my license had expired. How can I restore them?