Types of trainers

Trainers (facilitators, instructors) create and facilitate events, educate attendees, collect feedback from them, etc. Trainers in Workshop Butler have full-featured accounts allowing them to manage and promote their events effectively.

Important note: trainers cannot create accounts in WSB by themselves. They got it from a training company or a certification brand.

Depending on who has added a trainer’s account (a company or a brand) and what type of working agreement a trainer has, their access to various features will differ.

The platform supports the following types of trainer accounts: Licensed trainers and Regular trainers. Regular trainers, in turn, are subdivided into Employees and External trainers.

What is the difference?

Regular trainers

Regular trainer accounts are created for them by a training company. 

A training company defines the agreement between the organisation and the trainer: employee or external trainer.

An employee cannot manage their profile, nor can they create and manage events. However, they can handle post-event operations like changing participation status, approving evaluations, and issuing certificates. All the other aspects are fully controlled by the company.

An external trainer has almost full control over their account, can create and manage events for the company. They are also able to create their own independent events.

It’s possible to change the type of working agreement after the account creation. For this, a training company should contact our support team.

Licensed trainers

Licensed trainer accounts are created by coordinators of certification brands.

A certification brand issues a license to a trainer allowing this trainer to run events on behalf of the brand. A licensed trainer has full control over their account after its creation and can run their own events as well.

Accounts of licensed trainers have additional options unavailable to accounts of other trainer types: 

 - Licenses section that contains information about active licenses.

- Billing address where a certification brand sends invoices for the licensed events.

- List of languages and list of countries. These parameters are only used by licensed trainers if a certification brand has a website integration. Visitors of the website could filter licensed trainers by languages and countries.

- Badges that represent a trainer's achievements and raise a trainer's credibility for potential attendees. Badges are added by brand coordinators themselves, not by a trainer.

- If a brand has materials available in different languages and has activated the corresponding option in their account settings, trainers can define what language they will use for the event's materials. It can help attendees better understand what they should expect at the event.

A regular trainer account can be converted to a licensed trainer account if a trainer gets licensed by a certification brand, and vice versa. When a license expires, a licensed trainer account becomes a regular trainer account.

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