How to add a testimonial

This article is for training companies and trainers.

Testimonials are a great way to promote trainers. With Workshop Butler, you can convert any evaluation into a testimonial with a couple of clicks. Or you can add testimonials manually if you collected them outside of Workshop Butler.

Trainers can view and manage the list of their testimonials by opening the  Account Settings -> Experience tab -> Testimonials section.

Training companies can access it by opening the list of Trainers in the top menu -> choosing a trainer -> opening the Experience tab.

Certification brands can view this tab on trainer profiles too, but cannot edit it.

Convert evaluations into testimonials

Each evaluation form in WSB contains a non-removable obligatory field - “ What were the specific qualities of the facilitator?”. Trainers and training companies can turn an answer to this question into a testimonial.

It can be done in several ways.

Converting WSB evaluations from the Experience tab

This method is available both to a trainer and a training company.

• Open the Experience tab the way described above
• Click on the +Add Testimonial button in the Testomonials section
• Put a checkmark next to the review you want to turn into a testimonial
• Click the Add Testimonial button.

Converting WSB evaluations from the attendee profile

This method is available for a trainer only.

• Open the list of Events in the top menu or open the Dashboard
• Find the event you need and click View on the Evaluation tile
• Open the evaluation by clicking on the arrow button to the right. Alternatively, you can access an evaluation from the Evaluation tab in the Attendee profile.
• If the evaluation is still in Pending status, approve it
• Click the Convert to Testimonial button.

Important note: The Convert to Testimonial button will be unavailable, if an attendee refused permission to use it for promotion. For this, there is a consent field on the evaluation form. If there is no consent field on the form, the Convert to Testimonial button will be available, but there will be a warning that an attendee didn't give their explicit permission.

Creating a new testimonial from the Experience tab

This method is available both to a trainer and a training company.

If you have evaluations collected outside of Workshop Butler, you can add them to your profile.

• Open the Experience tab the way described above
• Click on the +Add Testimonial button in the Testimonials section
• Choose the Create New option
• Fill in the fields: text of the testimonial, name and job role of the person who submitted it, and event category. If it’s a category of a brand, the testimonial will be shown only on this brand's website. If it’s not related to any brand, it will be shown anywhere
• Click Save.

Important note: testimonials added manually don’t have a star rating. It’s calculated from another obligatory field in evaluation forms.