Difference between Contact and Attendee

This article is for training companies and all types of trainers.

Contact is a company or a person you work with.

When you give on-site private events for a company, it becomes  a contact in Workshop Butler. If you have several events for the company, you find the history of these events in the contact’s profile.

When a person participates in one of your events, they become a contact. Similar to a company, you can see the history of event attendance for the contact in its profile.

Attendee is a person who registers for one of your events. In other words, an attendee is a contact with the attendance information for a specific event. While a contact contains the first and last names, email, billing address and etc, attendance information consists of a bought ticket, participation status, a given evaluation, certificate, and other event-related data.

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