This article is for training companies and all types of trainers.
All attendees of paid events in Workshop Butler have a payment status: Paid (which means that they have paid for a ticket already) or Unpaid (which means they haven't made a payment yet).
If an attendee pays with a bank card or PayPal, the payment status changes to Paid automatically once the transaction is completed.
If an attendee pays by an invoice, a trainer needs to change status to Paid manually, after the invoice is paid.
Read more about available payment methods here.
There are two ways to change the payment status.
From the list of attendees
For this, open the event page -> click View on the Attendees tile -> see the Payment column: unpaid attendees will be marked with red -> click on the amount -> change the status -> save changes.
From the attendance record
For this, open the event page -> click View on the Attendees tile -> see the Payment column: unpaid attendees will be marked with red -> click the arrow to the left of the attendee's name to open their attendance record -> click the arrow next to the Edit Attendee button to open the dropdown menu -> change the status.