Payment status

This article is for training companies and trainers.

All attendees of paid events in Workshop Butler have a payment status: Paid (which means that they have paid for a ticket already) or Unpaid (which means they haven't made a payment yet).

If an attendee pays with a bank card or PayPal, the payment status changes to Paid automatically once the transaction is completed.

If an attendee pays by an invoice, a trainer needs to change status to Paid manually, after the invoice is paid. 

Read more about available payment methods here.

There are two ways to change the payment status.

1

From the list of attendees

For this, open the event page -> click View on the Attendees tile -> see the Payment column: unpaid attendees will be marked with red -> click on the amount -> change the status -> save changes.

2

From the attendance record

For this, open the event page -> click View on the Attendees tile -> see the Payment column: unpaid attendees will be marked with red -> click the arrow to the left of the attendee's name to open their attendance record -> click the arrow next to the Edit Attendee button to open the dropdown menu -> change the status.