Post-Event Email is a part of email automation and is here to help you engage with attendees in better ways. The emails contain any information a trainer wants to share with attendees after an event is over, and also include generated certificates (if they are available).
The platform sends the email when:
- you approve an evaluation;
- you generate or re-generate a certificate.
Here’s an example of a default post-event email:
Thank you for attending a Mindfulness Practice event. I’ve just approved your evaluation. If you have any further questions, don’t hesitate to contact me.
Notice: the language of the emails depends on the language of your event, and your settings.
Customising Post-Event Message
To customise the post-event email, find the Mails tile on the event dashboard and click Edit in the Post-Event Email section.
To simplify the personalisation of the content, use email tags. Before sending a message, Workshop Butler looks for the tags in an email’s body and replaces them with relevant values.
You can find available tags for the post-event email in the select box in the top right corner of the editor.
When you duplicate an event, the post-event email template is not copied. You need to update it for each event manually.