Welcome email

This article is for training companies and all types of trainers.

Attendees start evaluating their educational experience from the first moment they interact with you. It’s important to make an impression and provide some value from the very beginning.

Welcome Email

Workshop Butler sends a welcome email when new attendees register for your event. The example of a default message is below.

A default welcome message notifies an attendee that the registration was successful and now it’s time to wait for an additional email from you. The email is simple yet personal: it uses the first name of the attendee and your name as a signature.

Notice: the language of a welcome email depends on the language of your event, and your settings.

Important note: When you add attendees manually, the system does not send Welcome emails to them.

Customise Your Message

To customise a welcome email, find the Mails tile on the event dashboard and click Edit in the Welcome email section.

To simplify the personalisation of the content, use email tags. Before sending a message, Workshop Butler looks for the tags in an email’s body and replaces them with relevant values.

You can find available tags for a welcome email in the select box in the top right corner of the editor.

When you duplicate an event, the welcome email is not copied. You need to update it for each event manually.

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